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📲 Staff Push Notifications

Push notifications are instant alerts that appear directly in the browser or phone of a logged-in staff member. As soon as a new reservation is assigned to a specific team member, they receive an instant notification.

How do push notifications work?​

  1. Staff logs into the admin panel.
  2. The browser asks: "Do you want to receive notifications?" → Staff clicks Allow.
  3. From this point, staff receive notifications even when the admin is open in another tab or minimized.

How to activate push notifications?​

1. Enable in settings​

  1. Go to Reservations → Appointments Settings → Notifications.
  2. Make sure Push notifications are included in active channels.
  3. Ensure Enable push notifications is checked.

2. Grant browser permission​

Each staff member must do this once:

  1. Log into the admin panel.
  2. Click the Activate push notifications button (usually in profile settings or the top bar).
  3. In the browser dialog, click Allow.

What do notifications contain?​

Each push notification shows:

  • Title: New reservation assigned
  • Guest name
  • Reservation date and time
  • Name of the booked service

Clicking the notification opens the reservation details in the admin.

Testing push notifications​

A manager can send a test push notification to verify the setup works:

  1. Go to Appointments Settings → Notifications.
  2. Click Send test push notification.
  3. Check whether the notification appeared on the staff member's device.

When won't push notifications arrive?​

  • Staff didn't allow notifications in the browser
  • The device is off or the browser is closed
  • Browser or OS settings are blocking notifications
  • Push notifications are disabled in system settings